Privacy Policy | Wagonhouse Winery

Wagonhouse Winery respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.wagonhousewinery.com, make reservations, or communicate with us via phone, email, or text messaging for inquiries, support, tastings, events, or wine-related questions.

1. Information We Collect We collect limited personal information, including:

Contact details such as your name, email address, phone number (including mobile number), and any details you provide in messages, inquiries, or reservations.
This occurs when you contact us through our website, call, email, or text our business number first for questions or information.

We do not collect sensitive personal information unless you voluntarily provide it.

2. How We Use Your Information We use your information solely to:

Respond to your inquiries, provide customer support, share wine/event information, handle reservations, or facilitate tastings and visits.
Improve our services and website.

We only send text messages in direct response to your initial text (customer-initiated). We do not send proactive, promotional, or marketing texts.

3. Sharing Your Information We do not sell your personal information, including mobile numbers or opt-in consent data, to third parties for marketing purposes. We may share your information only with:

Service providers (our phone/SMS platform) strictly to facilitate communications, reservations, and support.
As required by law or to protect our rights.

4. SMS/Text Messaging Specifics If you text our number first (as listed on our website or other materials), you consent to receive reply text messages from Wagonhouse Winery regarding your inquiry. Message and data rates may apply from your carrier. Reply frequency varies based on your questions (typically low-volume, conversational).

For help: Reply HELP.
To opt out: Reply STOP at any time (we will confirm and stop replying).

Your mobile number is used only for this reply-only support and is not shared with third parties for marketing.

5. Your Rights You have the right to:

Access, correct, or delete your personal information.
Opt out of text messaging (via STOP reply or by contacting us).
Request we stop using/sharing your data where applicable.

To exercise these rights or for questions, contact us at inquire@wagonhousewinery.com or (856) 408-1401.

6. Security We take reasonable measures to protect your information from unauthorized access, but no method is 100% secure.

7. Changes to This Policy We may update this policy occasionally. Check this page for the latest version.

Contact Us Wagonhouse Winery 1401 State Highway 45 Swedesboro, NJ 08085 Email: inquire@wagonhousewinery.com Phone: (856) 408-1401

By using our website or texting us, you agree to this Privacy Policy. If you do not agree, please do not provide your information or text us.